You should be aware that any contact with salt water, hard water, or chlorine water may cause discolouration and frizz leading to the damage of your extensions. It cannot be guaranteed, but the best prevention is to soak your hair with watered down conditioner prior to swimming, and wash your hair out with clear water as soon as you have a chance following. Apply a damage repair hair mask, such as the Hair2Love Intensive Damage Repair Mask to ensure as minimal damage as possible.
FAQS
CONSUMERS:
What are the different types of hair extensions available?
The main types of hair extensions are Clip-ins, Tape-ins, Keratin Bonds, Sew-ins, Micro-links, and Halo extensions. We have a couple of blog posts on this subject... What different fittings are available? and What are the best hair extensions?.
Are hair extensions damaging for my hair?
When high quality hair is used and applied professionally and correctly, along with good aftercare at home, there shouldn’t be any damage caused to your natural hair, in fact, as long as treated correctly, you can grow your own hair whilst enjoying additional length and volume.
What quantity of hair do I need?
This generally depends on how much length you wish to add, and what density the natural hair already is. If you are looking to become a couple of inches longer or just add additional volume or colour dimension, then 50g-100g of hair is generally enough to create your desired look. However, if you have short, high-density hair and would like to extend your hair below your waistline, you may need 200-300g of hair. On average, most clients that are going from shoulder length to 20-24 inch will use approximately 125-150g of hair to achieve a natural looking full head.
What is the best aftercare regime for hair extensions?
Please refer to our Aftercare Advice page for a full description of our recommended aftercare routine. Aftercare for hair extensions is absolutely key, totally essential for beautiful, healthy, long-lasting hair.
Can I colour hair extensions?
It’s not recommended to colour the extensions, doing so will void the returns policy. All hair has already undergone chemical treatment, this colouring process has been gently managed over a period of weeks to retain a natural state where possible, but additonal, especially non-professional colouring could mean potentially reducing hair lifespan and impacting the condition.
How long do hair extensions last?
The lifespan of hair extensions depends on factors such as the type of hair, the quality of the hair, and how often you wear them.
In the case of our hair, it's aftercare, aftercare, aftercare. If keeping up with your aftercare routine, and we recommend the Hair2Love products, then your hair should last you 12-24 months. This applies to both the Boutique Slavic and Remy Amour ranges.
Can I swim with hair extensions?
How do I choose the right type of hair extensions for me?
The choice of hair extensions depends on factors such as your hair type, lifestyle, and budget. You can consult with a stylist to determine the best type of hair extensions for your needs, or speak with us about Boutique Slavic, which is all about finding the perfect match!
What is the difference between synthetic and human hair extensions?
Synthetic hair extensions are made from synthetic fibers and are often cheaper than human hair extensions. However, they do not look or feel as natural and can be difficult to style. Human hair extensions are made from real hair and can be styled and washed, if good quality hair, it can last for over 12 months as well!
How should I care for my hair extensions?
To extend the lifespan of your hair extensions, it's important to follow the aftercare instructions and to avoid using excessive heat or harsh chemicals. You should also avoid sleeping with wet hair and brush your extensions gently to avoid tangling, but these are just two of many tips available.
How long does it take to install hair extensions?
The time it takes to install hair extensions depends on the type of extensions and the amount being installed. If buying hair through Hair2Love, our professional methods will generally take a stylist 2-4 hours to install.
What length of hair extensions do I need?
How often should I wash my hair extensions?
The frequency of washing your hair extensions will depend on your individual hair care routine. On average, you should wash your extensions twice a week to keep them looking and feeling fresh.
Do not wash within 48 hours of installation, and do not apply conditioning or moisturising products near the bond.
More information is found in our aftercare advice.
Are there any maintenance costs for hair extensions?
Yes, there will be maintenance costs for hair extensions, such as the cost of re-installing them or having them maintained by a stylist, this is not to mention the additonal cost of hair extension specific products such as in our haircare range. It's important to factor in the ongoing costs when determining your budget for hair extensions.
How do I choose the right color for my hair extensions?
Our Boutique Slavic hair range is a uniquelly personal service. Open the chat bubble and speak to us about selecting the right hair for you. We can send you pictures of bundles and help reassure you.
Choosing the right color for your hair extensions can be a bit tricky, as the color may appear differently on your computer screen than in real life. It's important to consider your natural hair color and undertones, as well as the lighting in your home, when selecting a color. If possible, it's recommended to try a few different shades in person or consult with a stylist.
SHIPPING & RETURNS:
How long will it take for hair to arrive?
Please refer to our Shipping & Delivery page for full information. In short, we have a multitude of options to use with Royal Mail. Domestic delivery in the UK can be from a target of 2-4 working days for standard 1st class, through to guaranteed next day before 1pm deliver with the Royal Mail Special Delivery service. Internationally we use Royal Mail International Tracked and Signed.
What is the return policy for hair extensions?
We offer a very easy returns solution, don't cut the hair tie, keep the packaging, return within 14 days with Boutique Slavic hair, or 30 days with Remy Amour.
It's important to read and understand the return policy before making a purchase to ensure that you are satisfied with your purchase.
What is the shipping policy for hair extensions?
We do free deliver on orders of over £50 in the UK, over £300 in Europe, and over £400 in rest of the world zones. All shipping information can be found HERE
It's important to read and understand the shipping policy before making a purchase to ensure that you receive your hair extensions in a timely manner.
Are there any customs fees or taxes for international orders?
No customs fees or taxes to pay on domestic UK delivery. But, yes, there may be customs fees or taxes for international orders, depending on the country of the recipient. It's important to research and understand the customs fees and taxes for your specific country before making a purchase. This is your responsibility.
PAYMENTS:
What payment methods do you accept?
We accept payments through Credit Card, PayPal, and Klarna. We are PayPal verified.
Is my payment information secure?
We use secure payment processing systems, as well as SSL encryption to protect your payment information. Accepting external vendors such as PayPal also adds extra reassurance on your purchase.
What should I do if I have a problem with my payment?
If you have a problem with your payment, such as a declined transaction, you should contact us through the chat bubble, or through hello@hair2love.co.uk. We will do all we can to help you resolve the issue and complete your payment.
Can I get a refund if I cancel my order?
Yes, the processing will depend on when you cancel the order. But we will do everything we can to process asap after being notified. If hair is not dispatched, we can process the same day (return on funds will then depend on payment processor), if needing to return the hair, please look at our returns policy.
What is the currency of the payment?
Naturally being in the UK we use GBP. However, we can also accept AUD, CAD, EUR, AED, & USD, all using the currency switcher found in our footer.
